ACCO Ltd. has a previously existing website, but with management change, was looking for a new brand identity that represents their new vision. They have a portfolio of clients all over the world, and wanted a website that could appeal quickly and directly to prospective clientele across international markets. They thus imagined a website that would function as a live business card of sorts, giving clients a sneak preview and open up further conversations.
To understand where current information gaps exist and areas to improve functionality, I performed an audit on the existing website, as well as drew client feedback for issues they’ve ran into.
key takeaways:
* client wanted refresh in brand identity and move towards a modern, innovative image
* existing site has information repeating in different pages, blurring the importance for some sections/pages
For ACCO, they’d want to engage with new and potential clients to:
For the company’s potential, as well as new, clients, they want to engage with ACCO by:
In researching other apparel wholesaler companies, the market does not offer a diverse array of various websites.
Overall, there was little UX in the market, with an excess of information, and was outdated.
To enhance the ease in navigating the new redesign, I worked with the business partner to create a list of items to expect as they look for new suppliers.
ACCO’s new modern image would also be leveraged to set them apart and catch the potential clients’ eye.
+ Noticeable call-to-action to contact company at most touchpoints
+ Extensive catalog, or portfolio, showcasing different fabrics in production
+ General process steps for manufacturing outlined in visual structure
In considering the features beneficial for the redesign, I created a list of features from both the existing site as well as potential elements ideated from the competitive analysis and research along the way.
To align with ACCO's interests, I created various proposed designs for the landing page hero section using wireframes above, to gain an understanding of what direction they preferred, as well as give a sense of how the layout could look.
Compiling all prioritized features together, I created wireframes to structure around the main goals:efficient use of whitespaceinfo shown clearly in quick glanceeasy access to contact